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Frequently
Asked Questions
Everything you need to know about our stop smoking sessions.

Ann-Marie Johansen Owner|Hypnotherapist
48-Hour Cancellation & No-Show PolicyEach appointment is two hours in duration and is reserved exclusively for you. Because of the length of these sessions, it is often difficult to offer the appointment to another client at short notice.If you need to cancel or reschedule your appointment, please provide at least 48 hours' notice.Appointments cancelled or rescheduled with less than 48 hours' notice will incur a $50 cancellation fee per booked client, per session.For example:One client booked: $50 cancellation feeTwo clients booked in the same day: $100 cancellation feeIf you do not attend your appointment and have not contacted me beforehand (a no-show), the same $50 cancellation fee per booked client, per session will apply.This policy helps cover the significant amount of time reserved specifically for your appointment and the loss of the opportunity to offer that appointment to another client.I understand that genuine emergencies can occur and will always consider exceptional circumstances at my discretion.By booking an appointment, you acknowledge that you have read, understood and agree to this Cancellation & No-Show Policy.
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